Why Google Hides Your Slow Website From Potential Customers
You’ve built a business you’re proud of. Great products, great service, and a stack of five-star reviews to prove it.
But when people search for what you offer on Google, your website is nowhere to be seen. Instead, they find your competitors, sometimes ones who aren’t even in the same league as you.
The reason might surprise you. Google is hiding your website from potential customers. And it’s not because your content is bad or your service is poor. It’s because your website is slow.
Every second your site takes to load pushes you further down the results. Page two, page three, and eventually so far down that nobody ever clicks that far. At that point, your website might as well not exist.
Speed is a ranking factor
Google uses your website’s speed to help decide where you appear in search results, and mobile speed matters most of all.
Fast websites get priority, because Google wants people to have a good experience and keep coming back. To give you an idea, websites on Google’s first page load in under 2 seconds on average.
What you lose by being hidden
When your site is slow, you don’t just drop a few places. You disappear.
People search for exactly what you offer and find your competitors instead. These aren’t visitors who chose someone else over you. They never found you in the first place.
Once you’re on page two or three, you’re basically invisible. Over 90% of clicks go to results on the first page.
How Google checks your speed
Google measures your speed using something called Core Web Vitals. In plain English, it checks how quickly your main content loads, how fast your site reacts when someone clicks, and whether things jump around while the page loads.
Google tests this using data from real people’s devices all over the world, so there’s no hiding a slow website. And remember, mobile speed counts more than desktop, because most searches now happen on phones.
Speed affects more than rankings
A slow site does damage beyond your Google position.
When a page is slow, people give up and leave before they’ve looked around. That tells search engines your site isn’t helpful, which can push your rankings down even further. And a frustrating experience makes it harder for visitors to find out whether you’re the right fit for them.
How to speed things up
Start by testing your current speed with a free tool like Google’s PageSpeed Insights. It’ll show you where you stand.
The most common fixes for small businesses include:
- Compressing large images so they load faster
- Moving to a better web host
- Removing plugins you don’t need
- Turning on caching
- Using a CDN (a Content Delivery Network, which serves your site from servers closer to your visitors)
Some of these you can tackle yourself. Others are fiddlier, and that’s where it can pay to get a hand.
Not sure how fast your site really is?
If your website feels sluggish, or you’re just not sure, we’re happy to check it for you. Our free website and marketing review includes a look at your speed and exactly what’s slowing you down, in plain English.